Post & Pick Privacy Policy

1. Introduction

Post & Pick ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our delivery platform and related services.

2. Information We Collect

a. Personal Information

We may collect the following personal information:

• For Users: Name, email, phone number, delivery addresses, payment information
• For Partners: Business details, tax information, inventory data
• For Drivers: Identification documents, vehicle information, license details

b. Usage Data

We automatically collect information about your interactions with our platform:

• Device information (IP address, browser type, mobile device ID)
• Usage patterns (delivery history, app interactions)
• Location data (for delivery tracking and driver dispatch)

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our delivery services
• Process transactions and send order confirmations
• Dispatch drivers and track deliveries
• Calculate driver commissions and bonuses
• Improve our services and develop new features
• Communicate with you about your account or transactions
• Ensure compliance with our Terms of Service

4. Data Sharing and Disclosure

We may share information in the following circumstances:

• With Drivers: Necessary delivery details (recipient name, address, contact info)
• With Partners: Order details for fulfillment
• Service Providers: Payment processors, cloud hosting, analytics
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Regular security audits
• Access controls and authentication procedures

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Driver Commission Data

For our driver partners, we collect and process additional information related to the commission program:

• Delivery performance metrics
• Team building and recruitment data
• FTT (Flourish Trust Tokens) transactions
• Bank details for commission payments

This data is used exclusively for calculating and disbursing earnings under our commission structure.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Withdraw consent (where processing is based on consent)

To exercise these rights, please contact us at [email protected].

8. Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Driver commission records are retained for at least 7 years for tax and compliance purposes.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through the app or via email. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact our Data Protection Officer at: